Join Our Team

Ronald McDonald House Charities of Charleston currently has 1 open position. We are always accepting new resumes.

Communications Coordinator

About Us:

Ronald McDonald House Charities of Charleston (RMHC Charleston) provides a “Home-away-from-home” for families of critically ill children receiving medical treatment. Through our programs, we offer comfort, support, and resources to families in need. We are seeking a detail-oriented and motivated Communications Coordinator to join our team and support our mission.

Position Summary:

The Communications Coordinator will play a key role in supporting RMHC Charleston’s fundraising and marketing efforts. This position will primarily focus on data management within our CRM system, ensuring accurate donor records, gift processing, and reporting. Additionally, the role will assist in fundraising event coordination, donor stewardship, and marketing support, working closely with both the Development and Marketing teams. The ideal candidate is meticulous, highly organized, and passionate about supporting RMHC Charleston’s mission.

Key Responsibilities:

Data Management & CRM Administration (Primary Focus – 50%)

• Maintain and update donor records in our CRM system (Raiser’s Edge, and complementary tools, Omatic, Sign In App, Fundraise UP, Double the Donation, Greater Giving, and others).
• Accurately enter and process donations, generate receipts, and track donor interactions.
• Generate donor reports, fundraising analytics, and campaign performance insights.
• Identify and track lapsed donors; assist in donor retention and re-engagement efforts.
• Maintain donor acknowledgments, ensuring timely thank-you letters, calls, and emails.

Fundraising Events & Development Support (30%)

• Assist in planning and executing fundraising events, including:
• Event logistics coordination (venue, vendors, schedules).
• Auction item procurement (securing in-kind donations, tracking, packaging).
• Managing event communications, including emailing attendees, sponsors, and team members.
• Coordinating post-event donor acknowledgments and follow-ups.
• Support sponsorship outreach, donor recognition, and engagement strategies.

Marketing & Communications Support (20%)

• Collaborate with the marketing team to execute donor communication strategies.
• Assist in crafting donor newsletters, and email campaigns.
• Ensure brand consistency in donor outreach materials and promotional content.
• Support storytelling initiatives by collecting and organizing impact stories from families and donors.
• Analyze Social Media initiatives and capture respective contributions.

Qualifications & Skills:

• Experience with donor databases/CRM systems ( Raiser’s Edge).
• Strong data entry and management skills, with high attention to detail.
• Event planning experience, including organization, coordination, and vendor relations.
• Excellent written and verbal communication and people skills for donor stewardship.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Ability to work independently and collaborate well with others on a team.
• Advanced Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with email marketing tools a plus.
• Experience in nonprofit fundraising, development, or marketing
• Passion for the mission of RMHC Charleston and a commitment to donor engagement.

Physical Demands

• Sit at desk 90% of the day
• Near visual acuity essential for computer-related work
• Hearing and speaking essential for telephone communication
• Able to lift and transport up to 25 lbs.
• Physically able to climb stairs and perform tasks as needed

Disclaimer

This is not an exhaustive list of all tasks, skills, duties, requirements, and working conditions associated with the  Communications Coordinator. While is it intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel or technological developments). RMHC Charleston is an equal-opportunity employer. Professional references and background checks are required on all final candidates.

Job Location

81 Gadsden St., Charleston, South Carolina, 20401, United States

Position Type

Full Time. Exempt Position – Medical benefits available per our company program

To apply, please e-mail HR@RMHCharleston.org